Most of our plants are grown and shipped in 3.5-inch-wide, 5.5-inch-deep pots. Plants listed for less than $10 are in 2.5-inch-wide, 3.5-inch-deep pots.
HOW TO ORDER: You can order via our online store. PayPal members also have the option of e-mailing their order, shipping address, and PayPal address to us at firstname.lastname@example.org, using the subject line "Plant Order". You can also send an order by USPS with check or money order. Remember to include the $15 flat shipping card if you order/pay by mail.
OUR GUARANTEE: We guarantee our plants to be healthy, true to name, and artificially propagated (rather than wild-collected). If the plants arrive in poor condition, please call us immediately, and we will send you replacements or a refund. We will also replace plants that prove untrue to name. If any other problem should arise, please let us know, and we will do our best to correct it. We cannot guarantee plants that are improperly handled after arrival.
ACKNOWLEDGMENTS: If possible, we will notify you if we are out of an ordered item, and suggest alternative sources.
PAYMENT: All online and email orders are charged when you place your order (see above). We accept only checks or money orders or PayPal account information for postal orders. Businesses and institutions can provide a purchase order number.
GIFT CERTIFICATES: We encourage you to order gift certificates.
SUBSTITUTIONS: On request, we will substitute for out-of-stock items. You are welcome to list preferred substitutes in the "special instructions" box when you check out, or as an addendum to your email or postal order if you go that route.
WHEN TO ORDER: Many items are rare and in short supply, so we advise ordering as early as possible. We will accept orders for spring 2021 until March 15, 2021. We may not be able to fill orders placed after that date.
QUESTIONS: Please feel free to email us, or to phone us at 401-400-3706.
SHIPMENT/PICKUP: We ship WITHIN THE U.S ONLY, via Priority Mail and UPS. We do not ship to CA, OR, ID, WA, AZ, NM, ID, MT, WY, or UT. Orders can also be picked up at the nursery, or we'll deliver in the immediate Providence area for a $10 charge (choose pickup or delivery at checkout).
SHIPMENT DATES: We will begin shipping orders from the current list in March, 2021, unless you request shipment in November, 2020. Please tell us if you need your plants at a particular date.
SHIPPING CHARGES: Flat $15 fee.
SALES TAX: 7 percent for all Rhode Island addresses.